Kitchen display system (KDS)
Instead of cooks sorting through paper, each station sees its own tickets on a screen, in order, with a timer showing how long each has been waiting. And a ticket is never lost: if the screen isn't working, it prints.
How it works in the kitchen
A screen for each station
Any Android tablet or the PC app becomes a kitchen screen. Pair it to one station (grill, salads, bar), or to all of them for a small kitchen.
Timers that change colour
Every ticket has a timer that turns amber, then red. You set the limits per station, so the grill and the bar each get their own.
Tap to bump, recall a mistake
Cooks start a ticket and tap it when it's done. Bumped one by mistake? Bring it back from the recently finished tickets.
Everything on the card
Order number, table, takeaway or QR order, the round, each modifier on its own line, and notes that stand out. Item names show in Arabic, not only in English like the paper ticket.
Sound alerts
One chime for a new ticket and a different one when an item is voided from a ticket already on screen, so nothing gets cooked that isn't wanted.
Works offline
When the internet drops, the screen keeps working with the cashier PC over the shop's Wi-Fi, and tickets and bumps upload when the connection is back.
Paper as the backup
Each station runs on paper, screen, or both. If a screen-only station's screen is off or disconnected, the ticket prints instead and the till shows that the station's screen is offline. The card shows it was printed, so it isn't cooked twice.
QR orders turn ready by themselves
When the kitchen bumps every item of a QR-menu order, the customer's status page changes to Ready without anyone tapping.
Frequently asked questions
Do I need special hardware?
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No. Any Android tablet, or a PC running the Naqra app. You pair it once with a one-time code from settings, and it stays paired without a staff login.
If a screen goes off, is the order lost?
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No. When no working screen covers a station, the ticket prints on that station's printer and the till shows an alert.
Does the KDS work without internet?
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Yes, through the cashier PC on the shop's network. Tickets keep reaching the screen, and bumps are saved and uploaded when the internet is back.
Can I use screens and paper together?
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Yes. Each station is set to paper, screen, or both.
Which plan includes it?
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Kitchen display screens are in Pro and Chain.
More features
Open the till in five minutes.
Import your menu, connect a printer, and take your first order today. No card required to start.