Frequently asked questions

Yearly. Basic is 290,000, Pro is 790,000 and Chain is 1,200,000 Iraqi dinars a year.

Yes. 14 days with every feature switched on, and no card needed.

Yes. Message us and we'll move you to the plan you need. All your data stays as it is.

Basic is a complete till: orders, tables, shifts, printing and a view-only QR menu. Pro adds QR ordering, kitchen display screens, inventory and recipes, accounting, delivery platforms, reservations, loyalty, reviews, staff analytics and Captain. Chain adds multiple branches with per-branch and combined reports.

Yes. Selling carries on, orders are saved on the device and sync when the internet comes back. If the Wi-Fi is still up, waiter tablets keep working with the cashier PC.

Naqra keeps running on any device that still has power. We recommend a UPS for the cashier PC and the router so the Wi-Fi and the tablets stay connected.

Yes. Windows 7 and newer, Android tablets and phones, and in the browser.

80mm and 58mm thermal receipt printers, over USB (through Windows) or the network. You can send each item to its own printer: kitchen, bar, shisha.

We set your account up with you, and you can import your menu (categories, add-ons, items and sizes) from a spreadsheet in one go.

Yes. We train your cashiers, waiters and managers for free when we set you up.

24/7 and free, on WhatsApp and by phone.

Yes. You record each platform's orders with its commission, and Naqra tracks what each platform owes you and every settlement.

Yes, on an Android tablet or phone. The order goes straight to the kitchen printer.

Yes, from a QR menu. They can also call a waiter or ask for the bill from the same QR.

Yes, in Pro and Chain. Any Android tablet or the PC app becomes a kitchen screen for one station or all of them. It works with paper or instead of it, keeps working through the cashier PC when the internet drops, and prints the ticket if a screen is off.

Yes. Every sale deducts its recipe's ingredients from stock, and low-stock alerts tell you before you run out.

Yes. Save a batch recipe for anything you make yourself (dough, bread, sauces, syrups), then record each production batch: the raw materials come out of stock and the quantity produced goes in, ready to be used by your menu recipes.

Yes, on the Chain plan, with reports for each branch and for all of them together.

You can record cash, card and delivery-platform payments, and each one lands in its own account in the books.

Profit & loss for any period (overall and by account), a cash report, aged payables and a ledger for each supplier, outstanding card settlements, and what each delivery platform owes you. Every sale, bill, payment and expense posts to the books automatically.

Voids, price overrides and cash payouts need a manager's approval at the till, recorded by name; the drawer is counted blind at shift close; each action has its own permission; and every void, refund and waste is on record per person.

Yes: orders, items sold, daily sales and sales by station export to Excel.

An assistant inside Naqra that answers in Iraqi Arabic: how to do something in the app, or questions about your own sales, staff and stock. Included in Pro and Chain.

Arabic and English, with prices and reports in Iraqi dinars.